Coda Associates Consulting Mission

Coda Associates aim to provide professional and modern solutions that meet the needs of our clients in the Pet Care Industry.


Services to consultancy clients

Change and Technology Management

We use our expertise in management and technology to make changes within your organisation to get it to where it needs to be. Whether it is getting your business on line or maybe you are still using cards and need help becoming computerised we can help.

With our team of web designers and IT experts we can make this as stress free as it can be. Pet Tech Pro software see how it could work for you, making the daily running of your office quick, tidy and professional.

Risk management

We help advice you on how to assist in developing a risk management strategy and plan for the future. Review over you old risk management plan. We even will help guide and advise on business strategies to expand your business

Business Plans

We will help to create a business plan and aim for the future to grow your business and mould it around being more financially secure, more professionally run and efficient all round.

Business Sales Strategies

We will evaluate you and your staff’s sales process, formulating an effective strategy and plan for your sales procedures. This will include areas such as phone scripts, what and what not to say in situations with customers and other procedures to ensure a sale.

Business Expense Reduction

We can help you look at ways to reduce expense in your business, whether it be in advertising, eliminating staff time where it is not needed, introducing new procedures and policies, energy saving techniques and resource reduction.

Business Stock Control

We can help you to reduce the amount of stock that goes missing or is never accounted for. We will help you set up a sufficient stock take program that will manage what is received and what is removed from your stock.

Business Mentoring

We will be here to listen and give advice from an unbiased perspective where needed.

Business Restructuring

We will endeavour to help you produce the best and most efficient results possible taking into account the resources in which you have available. The resources can range from finances to personnel and with our help the productivity of your business can be improved.

Business Management Coaching

We can help with coaching your staff to ensure their success and improve their skills, which will help to promote them into a more senior role. Allowing us to help you push them to their maximum capabilities

Business Customer Service Standards

We will help you and your staff become more approachable and have a better rapport with customers, in person and over the phone. Outlining different ways in which to speak to your customers, adding significance and value to all dealings with customers.

Setting standards and goals

Do you ever get a mind block and don’t know where to start when looking to the future. Let us help you set you goals to work towards making your resort stand out, or you may just need to know what the industry standards are and what the best way to meet them are.

Pet Resort ideas & enhancements

Want to make you place stand out? Talk to us and get what’s hot in the industry. We can help you with ideas and contacts in the industry to get your place on its way to the top.

Client relationship management

Do you and your staff need help in understanding your client’s needs? Let us help by making what clients want clear so you spend your money in the right place. We have experience in dealing in the pet industry and know what the trends are and what clients want for their dollar. We can give advice on what can be done to make clients buy more (and more frequently) from the organisation.

Advertising advice

Sick of being hounded by advertising companies trying to sell you what they feel is the best place to advertise your business. Well it s simple let us help you know and understand how to research yourself and find what really is the best place in the industry to advertise you resort.

Our Rates (inc GST)

Off site (from) – $135p/h
On site (from) – $160p/h
(For all on site work flights, accommodation, travel, parking and other expenses are to be paid by the client.)